ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED

ALL SHIPPING REQUESTS TO BE MADE NO LATER THAN7 DAYS FROM THE SALE

THE PRICES DETAILED BELOW ARE TO BE USED AS A GUIDE ONLY WE ADVISE YOU OBTAIN A SHIPPING COST IN ADVANCE OF BIDDING 

ALL Correspondence can be made through the online checkout system at the bottom of your invoice
including an email messaging facility and updates when your parcel leaves the premises

Any questions please go via the 'email us' button on the bottom of your invoice we sent you to speed the process up

The sooner you pay the sooner our in-house team will we pack and dispatch, they only work in the 10 days following the sale and aim to dispatch your parcels within 5-7 working days after receipt of payment 

We use DPD Couriers as our main service and have found them to be reliable and on time

DPD PARCELS ARE ONLY SHIPPED ON WEDNESDAYS OF EACH WEEK FOR THURSDAY DELIVERY

UK ONLY, NON-CHINA items and possible to pack, with a valid postcode

Parcels will be fully trackable with a 1hr delivery slot, full messaging service via email or text and an online van tracking app

PLEASE NOTE: There is a £5 handling charge for Goods despatched by pre-paid envelopes or labels

Shipping to a Europe, USA, Asia and Rest of World
ALL ITEMS MUST BE PAID FOR IN FULL BEFORE A QUOTATION CAN BE ARRANGED

Royal Mail International Tracked and Signed (Small single Lots weighing under 2kgs) 
Packed parcel dimensions not to exceed 30 x 30 x 30cms
(Insured up to £30 Loss Not Damage)

All above prices subject to VAT and Insurance in accordance with Royal Mail terms and conditions

Packing Only for a courier to collect where possible

Where possible we will pack for your own courier with full details, shipping labels and any necessary Customs forms filled in correctly, the courier must have your details and we require a signature before we release any goods.

We DO NOT ALLOW UPS to collect from our premises.

Minimum £10 per Lot plus VAT
£15 plus VAT for a picture without glass (For pictures with glass we can tape the glass but will require a disclaimer before packing and will not pack fragile frames)

PLEASE NOTE: All above prices subject to VAT

Larger or Fragile items around the UK and the rest of the World

We have found MBE Tunbridge Wells to be quick and efficient and they will collect every week

Please contact them via email: [email protected]

Furniture & Larger Items in the UK

For larger items including furniture requiring a door-to-door service we recommend Marcus from Kings Antique - contact [email protected]      07738 726774

For Worldwide Customers we now offer a holding service
(If you buy SMALL ITEMS, we will keep them up to 3 months FREE OF CHARGE to save on shipping costs, this is conditional on us having agreed this with you prior to bidding)

Where insurance is arranged on behalf of the bidder, this will be in accordance with the terms and conditions provided by the shipper. The bidder accepts that The Auctioneers accept no liability whatsoever for any damage or loss of items by the shipper.

DUTY AND TAXES are controlled by the country of destination and are subject to change without notice. The Company cannot predetermine the amount of duty and tax for a given shipment. Duty and Taxes as well as other charges including, but not limited to, customs penalties, storage costs, or other expenses incurred as a result of an action by customs or failure by the Customer or the consignee to provide proper documentation or to obtain a required license or permit, will be charged to the consignee. The Customer, however, is liable for payment in the event of non-payment by the consignee. Packages refused by the consignee, or which for any other reason cannot be delivered, will be either abandoned or returned to the Customer at the Customer's cost, and in the event, the Customer is liable for all shipping and other applicable charges specified, including any duties and taxes if levied.

What Our Customers Say:

Excellent service from Eastbourne Auctions despite getting a bit carried away and buying a lot not suitable for packing and postage, they bent over backwards to help me get it safely to York by my own courier. The lots that were suitable for their in-house service were delivered within 3 or 4 days beautifully wrapped and packed and very reasonably priced. Makes buying at a distant auction house all worthwhile! Thanks guys!

Mick S

I won an auction for some expensive jewellery and as I live 300 miles away I asked about postage but then changed my mind despite their offer to increase the amount of insurance to cover it. For safety I decided to collect in person despite the distance but couldn't do so for 2 weeks. However they were happy to hold my items for me and I collected them yesterday. Very pleasant and helpful communication via email

Sue C

Hi, I want to say a big thank you. My parcel of jewellery arrived this morning. Very well packed and the delivery company was very good and kept me well informed.
You are a very friendly efficient Auction House.
Many thanks
Patricia M

Thanks. Received my goods today 11.47 on the button as I was told. All good. Amazing service
Stay safe
Brian

"Quick note to say how delighted I am with my first experience of using Eastbourne Auctions. Brilliant packaging, fast delivery and keen pricing. I will defiantly be back, and will try to buy more than other places now I know how damned good you are "
Paul H

"What a pleasant experience. Extremely helpful and friendly"
Andrew P
 
"Good service and fair posting fee. Hassle free online checkout facility"
Gavin M
 
"Thanks very much for the great care and attention"
Brian S
 
"Thank you for this excellent and most convenient service"
Dominic S
 
"Just needed to let you all know that your friendly service is the best I've encountered recently"
Brenda R

October 2022